FWRD 2023 Conference

December 4, 2023 / 0 comments / in General  / by Brandon Fore

We are delighted to reflect on the successful hosting of the FWRD 2023 conference, particularly the CygNet breakout sessions. These sessions, brilliantly led by a mix of industry experts, CygNet developers, and Weatherford project teams, offered an in-depth exploration of various cutting-edge topics.

CygNet OAuth Update

September 22, 2022 / 0 comments / in General  Tech Bulletin  / by Jane Bowerman

TECHNICAL NOTE 20220922

This tech note addresses critical changes to Microsoft's security protocols for authentication in Microsoft Exchange Online, a workaround offered by Microsoft, CygNet's response to this change in authentication for the General Notification Service (GNS) and Flow Measurement Service (FMS), and CygNet's release and patch plan for v9.7, v9.6, v9.5, and v9.4 for this issue.

Just say “Enhance!” to bring your alarms into crystal-clear focus

June 29, 2020 / 0 comments / in General  / by Richard Stember

Okay, maybe that only works for Jack Bauer. But, just like Jack, the new Enhanced Alarm Configuration (EAC) feature can help you avert catastrophe.

2019 WESC Slide Deck review

January 28, 2020 / 1 comments / in / by Jacob Allred

With both our international WESC conferences completed and the holiday season behind us, we are now making the CygNet slide decks available for you to download.

Relative Facilities, Canvas, and You

January 7, 2020 / 0 comments / in / by Blake Miller

Relative facilities have been around in CygNet in some shape or form for many years.  And along the way, there were enhancements made to Studio to assist in creating multi-facility templated screens based on a relative linking model.  However, with Canvas, that relative linking functionality and resolution was baked into the product at the very beginning.   In this post, I’m going to discuss some design considerations and implementation ideas that I hope will help as you create Canvas screens.

Two-factor Authentication for CygNet Bridge API

August 1, 2019 / 0 comments / in API  General  / by Peter Franklin

CygNet Bridge API provides web-based access to CygNet data. See Eric's post for an overview of the debut Bridge API release. With the latest version, we've added many new features. We've added the ability to retrieve and acknowledge alarms, send and retrieve device data group transactions, send commands, and more. But the new feature I want to tell you about today is two-factor authentication (TFA).

TFA allows you to add an extra layer of security to your CygNet Bridge API. Instead of only requiring the user's login credentials for authentication, TFA requires the user to additionally provide a temporary 6-digit code that is generated by an authenticator app on their phone. See this video demonstrating how it works for the user.

Config file management has changed in a big way

April 21, 2017 / 0 comments / in General  / by CygNet Blog Admin

With the 8.5 release came the birth of a brand-new tool: Config File Manager. Designed to improve upon Config File Updater, this utility makes everything relating to configuration files simpler and more manageable. It allows you to edit any configuration file, validate values in the files and update the file version all from one interface. Let me show you what I mean.