Announcing CygNet 9.5

February 5, 2021 / 1 comments / in / by Jacob Allred

We are pleased to announce the latest release of CygNet, version 9.5! 

At a high level, the 9.5 release has a lot of added features. To help you get acquainted with this new release, we've cataloged our most significant enhancements below for your review:
 

2020 Weatherford Enterprise Software Conference

September 28, 2020 / 4 comments / in General  WESC  / by Jacob Allred

Don’t miss WESC 2020 – the oil and gas industry’s leading digitalization forum. Learn systemic efficiencies that will span the well-construction and production disciplines. Hear the latest perspectives from top industry experts from Chevron, ConocoPhillips, Ecopetrol, Apache, and more. For CygNet, we'll discuss OPC UA data access, enhanced Bridge API, Canvas updates such as map control, and much more in our breakout sessions. Let’s turn today’s tough market into profitable ventures, together. Join us October 5-6 and register now!

Announcing CygNet 9.4

February 28, 2020 / 0 comments / in Canvas  General  Measurement  Product Release  Support  / by Jacob Allred

I am pleased to announce the release of CygNet 9.4! CygNet 9.4 has been in development since July 2019 and has a lot of new features that I am excited to bring to your CygNet deployments. Also, as a part of this release, we have transitioned to a new documentation delivery platform and have video content ready for you as well. Keep reading below for more details!

2019 WESC Slide Deck review

January 28, 2020 / 1 comments / in / by Jacob Allred

With both our international WESC conferences completed and the holiday season behind us, we are now making the CygNet slide decks available for you to download.

WESC Canada registration is open!

October 30, 2019 / 0 comments / in / by Jacob Allred

Calling all Canadian CygNet, ForeSite, and Edge users! I am pleased to announce that the Weatherford Enterprise Software Conference will be in Calgary this November!

Announcing CygNet 9.3

July 19, 2019 / 3 comments / in General  Tech Bulletin  / by Jacob Allred

We are pleased to announce that CygNet version 9.3 has completed our development and quality assurance cycles and is now available for download from the Weatherford CygNet download site. Here you can review the following highlights to see what is included in version 9.3.

For a full list, please see the Release Notes included in the 9.3 product documentation included on the CD Image.

CygNet v9.2 has been released!

December 14, 2018 / 0 comments / in General  / by Jacob Allred

We are pleased to announce the release of CygNet version 9.2!

This new release brings with it some excellent new IoT features such as our new IoT EIE and IoT Sparkplug EIE. Both of these drivers use the MQTT protocol to subscribe to data from an MQTT publisher. We’ve also added an OPC Lufkin EIE and an OPC Weatherford EIE which allow you to collect data from these devices via OPC.

Be aware of how Microsoft manages their Visual C ++ Redistributable Packages, especially if you are a Citrix/XenApp user!

February 10, 2017 / 0 comments / in General  Support  / by Jacob Allred

Citrix is a great way to serve up clients to your ever-growing sea of CygNet users. We know of many CygNet installations that utilize Citrix, but more recently we’ve run into some interesting issues revolving around the Citrix, Microsoft, and CygNet relationship. Some recent reports have come in with the mistaken impression that CygNet and Citrix aren’t compatible, and that installing CygNet clients will destroy your Citrix instance.

Do you have a large production VHS? Don’t fall into the allocation predicament!

June 28, 2016 / 0 comments / in General  Support  / by Jacob Allred

If your production database is larger than 500 Gb, I’d like to take a moment to talk about a potential ticking time bomb that might be present in your production environment so that you have the tools necessary to disarm it before it detonates.

Extreme file fragmentation + Small disk allocation size = Disaster

Do you have Cache to burn?

March 17, 2016 / 0 comments / in Support  / by Jacob Allred

Do you know how to tell if the cache on your machine is being used properly for your CygNet services? What are the effects of a rampant cache growth? We in CygNet Support have not only had to troubleshoot these issues, we’ve also found the tools needed to diagnose and fix these issues.